Mark has recently joined the Joseph C. Sansone Company to establish a Customer Experience organization aimed at ensuring our customer’s experience through the appeal process is a positive one.  Mark has over 25 years of customer service management experience focusing on building and developing teams who are passionate about providing a great customer experience.

Prior to joining the Joseph C. Sansone Company, Mark held increasingly responsible Service Management positions at Blackhawk Engagement Solutions, Thomson Reuters and Edward Jones.  Mark obtained his Bachelor’s Degree from Chapman University.